BBSync Security & Compliance Policy
Our business, including our affiliates (collectively “we,” “our,” “us,” and “the Company”), takes your privacy very seriously. This Privacy and Cookie Policy (the “Policy”) explains how we collect, use, share, and protect information obtained from customers, users, and visitors to our website, BethesdaConcreteCoatings.com. By using our website, you agree to this Policy and the accompanying Terms of Service, which incorporates this Policy by reference.
1. WHAT INFORMATION DO WE COLLECT?
Information You Provide:
We collect information you provide directly through our website when you request a free estimate, fill out a contact form, or engage with us via email, phone, or other means. This information may include your name, contact information (email, phone), project details, and any other relevant information necessary to provide our services.
Mobile Data:
When you access the Sites via a mobile device, we may collect additional information such as your location, device type, and navigation details to enhance your experience.
Cookies and Tracking:
We may collect non-personally identifiable information (“Non-PII”) via cookies, pixel tags, and similar tracking technologies when you interact with our website. These tools help us understand how you use the site and enable us to improve your experience.
2. COOKIES
A cookie is a small text file that our site sends to your browser to store information, such as your preferences, or to uniquely identify your browser. By using our site, you agree to the use of cookies as described in this Policy. You may disable cookies through your browser settings, but doing so may limit certain functionalities of the website.
We use third-party tracking services to collect non-personally identifiable information (Non-PII) about our users to help us provide a better, more customized experience. These services may include the use of cookies or pixel tags to assist in providing analytics or targeted advertising.
3. WHAT WE DO WITH COLLECTED INFORMATION
We use the information you provide, as well as information we collect, for the following purposes:
. Improve User Experience: We use the data to make our website more user-friendly and relevant to your interests.
. Marketing and Promotions: We may send promotional materials about our services and special offers (you can opt out at any time).
. Customer Support: We use your information to communicate with you about your estimate, project, or inquiries.
. Compliance: We may share your information as required by law or for legal purposes.
4. SHARING OF INFORMATION
We do not sell your information. However, we may share the information we collect with trusted third-party service providers (e.g., payment processors, hosting services) to help us operate our website or business. These third parties are obligated to keep your information secure and confidential.
We may also share information in compliance with legal obligations, such as responding to subpoenas, legal processes, or protecting our rights.
5. CHILDREN’S PRIVACY
We do not knowingly collect or solicit information from anyone under the age of thirteen (13). Our website is not intended for use by children under the age of 13, and no one under the age of 18 should use the site without adult supervision.
6. SECURITY
We are committed to protecting your information. We implement appropriate physical, electronic, and managerial procedures to safeguard the data we collect online. However, please note that no transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
7. LINKS TO OTHER SITES
Our website may contain links to other sites. Once you leave our site, we are not responsible for the privacy practices or the content of external sites. We encourage you to read the privacy policies of any external websites you visit.
8. YOUR CHOICES
You have the option to opt out of receiving marketing communications by emailing us at [email protected] You can also choose to limit the data we collect through cookies by adjusting your browser settings.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The revised policy will be posted on our website with the “Effective Date” updated accordingly. By continuing to use our website, you agree to any changes to the policy.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us at:
BBSync Security & Compliance Policy
Effective Date: June 3, 2025
At BBSync, we are committed to protecting the security, privacy, and integrity of our customers’ data. This Security & Compliance Policy outlines our approach to safeguarding your information, our compliance with applicable laws, and the responsibilities of both BBSync and our customers.
1. Purpose and Scope
This policy applies to all users of the BBSync platform and covers the technical, administrative, and physical measures we implement to protect data processed through our Services. It also addresses compliance obligations for customers in the United States and Canada.
2. Roles and Responsibilities
• BBSync as Data Processor: We process customer data only as instructed and do not use it for any other purpose.
• Customer as Data Controller: Customers are responsible for the data they input, manage, or share via BBSync, and for complying with all applicable data protection laws.
3. Security Controls
BBSync employs a multi-layered security program that includes:
• Data Encryption: All customer data is encrypted in transit using TLS and at rest using industry-standard encryption protocols.
• Access Controls: Access to systems and data is restricted based on job roles and follows the principle of least privilege. Multi-factor authentication (MFA) is enforced for all administrative access.
• Network Security: Firewalls, intrusion detection systems, and regular vulnerability assessments protect our infrastructure.
• System Monitoring & Auditing: We continuously monitor systems for unauthorized activity and conduct regular audits to ensure compliance with our security standards34.
• Incident Response: BBSync maintains an incident response plan to promptly address and mitigate any data breaches or security incidents.
4. Compliance and Auditing
• Legal Compliance: BBSync complies with all applicable US and Canadian data protection laws and industry standards.
• Vendor Management: Third-party service providers are vetted for security and compliance. We require contractual commitments to maintain appropriate safeguards.
• Annual Reviews: Our security policies and procedures are reviewed at least annually and updated as needed to address evolving threats and regulatory requirements.
5. Data Retention and Deletion
• Customer data is retained only as long as necessary to provide our Services or as required by law.
• Upon account termination, customer data is deleted from our systems within 180 days unless otherwise required by law or contractual obligation.
6. Business Continuity and Disaster Recovery
• BBSync maintains business continuity and disaster recovery plans to ensure the availability and resilience of our Services in the event of a disruption.
• Regular backups are performed, and recovery procedures are tested periodically.
7. User Responsibilities
• Users must maintain the confidentiality of their login credentials and promptly report any suspected unauthorized access to [email protected].
• Users are responsible for complying with this policy and all applicable laws when using BBSync.
8. Policy Enforcement
• BBSync monitors compliance with this policy and investigates any suspected violations.
• Violations may result in suspension or termination of access to our Services and, where appropriate, legal action.
9. Policy Review and Updates
This Security & Compliance Policy is reviewed annually and updated as necessary to reflect changes in our practices, technology, or legal requirements. The latest version is always available at getbbsync.com.
10. Contact Us
If you have questions about this Security & Compliance Policy or our security practices, please contact us at:
Email: [email protected]
This Security & Compliance Policy applies to BBSync and its Services provided through getbbsync.com for users in the United States and Canada.
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